ID Verification

How can we help you?

Happy Woman Messaging From Her Mobile Phone - PayPulse

ID Verification

Step 1: Log onto PayPusle APP

Step 2: Enter your PayPulse wallet PIN or use Biometrics (if supported by phone)

Step 3: Select the Profile Icon in the bottom right corner

Step 4: Select KYC Setup

Step 5: KYC verification

Step 6: Follow steps on the screen

Step 7: Wait for system to match and verify ID and you’re set for setting up your card.

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Need Help?

If you have any questions or would like to find out more information, please contact:

92860

+264 61 294 4720

+264 61 294 2797

For complaints & compliments send us an email @:

CustomerComplaints@standardbank.com.na

Namibia-PayPulse@standardbank.com.na

Support Ticket

Submit a support ticket, so that we can help you.

Chat to Support

Talk to us via our live chat.